Ordering process

You would need to select and add the product to the cart and proceed to get a price quote for delivery. Our team will get back to you with a price for delivery and if that is agreeable to you we will email you an invoice which will have the price of the products and agreed delivery charge. You could choose to make the payment to us either by bank transfer or if you wish to pay using your Credit/Debit card we will email you an additional invoice generated using our online payment provider, Stripe (https://stripe.com/en-gb) which will have a weblink using which you could make the payment on Stripe’s online portal using your Credit/Debit card. After we have received payment from you we will process your order.

We will deliver your order as detailed in the invoice which you have paid – either to the nearest seaport/airport, or to your address. The charges for delivery to the nearest seaport/airport, or to your address will be different and you will have the opportunity during the delivery quotation process to discuss and decide which delivery option you would prefer. You will also have the option to collect the products from United Kingdom using your own shipping agent/freight forwarder. In that case we will not charge you for the delivery of the products. Our delivery process does not cover for any customs clearance charges or any other local taxes that may be levied by the country of delivery, and all these charges will need to be paid by you to the respective authorities. We will not be able to advise you about these charges/taxes and it would therefore be best if you could find out about the customs clearance charges or any other local taxes as you would be liable to pay them. Ownership of the products will pass on to you when the products are delivered to you at the agreed delivery point.